For best enjoyment eat right away! 

Fresh From the Heart Cookies have no preservatives and are best eaten right away; however, they can be stored. To prolong their freshness, we suggest freezing them upon delivery or purchase. Cookies can be kept frozen for 1 Year.  If refrigerated please keep for a maximum of 9 months. Cookies defrost within seconds!

What flavors are Nut-Free?Chocolate Chip, White Chocolate Chip, Sprinkle, Snickerdoodle and Oatmeal Cranberry. Please be aware that all cookies are made in a facility that processes nuts.

What is the shelf life of Fresh From The Heart products?All of Fresh from the Heart crafted baked goods are made with the finest natural ingredients and do not contain any additives or preservatives. The shelf life for our cookies is 9 months. 

Where can I find nutritional information on the products? For nutritional information on any of our products, please contact Customer Service at

How are Fresh From the Heart gluten free products made? Fresh From The Heart  produces its delicious gluten free cookies in a dedicated gluten free facility. Our gluten free cookies are made using gluten free oat flour, gluten free rolled oats and almond flour.

Are Fresh From The Heart Cookies certified Kosher? Our cookies are certified kosher under the strict supervision of Tarnapol Kashrus. All our cookies are Parve. 


Shipping Questions

When will my cookies ship after I place my order?
Once your order is placed, it takes 24 hours to process the order. Once the order is processed, it is baked and shipped within the next day. Orders received by 12:00 pm Eastern Standard Time will be shipped the next business day. All other orders will be shipped in two business days (Monday through Friday) after the order is received. We do not process or ship orders on Saturday or Sunday.
How will my order be shipped and what are my shipping options? All orders are shipped via USPS, Priority, from our facility in Long Island City, NY. You may select Overnight Delivery emailing Customer Service at 

Fresh From The Heart- FAQs